Citi-Tel
Serving Northwest Ohio since 1980

Telecom that
just works.
For 46 years.

From single-site phone systems to nationwide multi-location VoIP, Citi-Tel has been the trusted partner for businesses across Northwest Ohio — and the country — since 1980.

BBB A+ Accredited

43 years in business

NEC Authorized Dealer

Listed in NECDA Directory

5-Star Rated

SuperPages & Alignable

Free Spend Analysis

Most businesses save
15–30% on telecom.

Upload your current phone bill, get a no-obligation analysis from a real person on our team — usually pays for the upgrade you've been putting off.

Start your analysis →

46

Years

100%

Family-Owned

A+

BBB Rated

Trusted by businesses across the country

NECBBB A+AlignableSuperPages 5★Family-OwnedToledo, OH

What We Do

One vendor. Six services.
Zero finger-pointing.

From the cabling in your walls to the dial tone on your desk — Citi-Tel handles every layer of your business communications under one roof, one bill, and one accountable team.

Network Design

Cabling, infrastructure design, and complete network buildouts — whether you’re expanding a single site or rolling out across locations.

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Spend Analysis

A free, no-obligation review of your current telephone spend. Most businesses uncover 15–30% in savings that pay for the upgrade itself.

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Telephone Systems

NEC business phone systems and VoIP, scaling from 3 to 400+ lines. Authorized NEC dealer with four decades of installation experience.

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Competitive Services

Local and long-distance services for businesses with locations across the country and around the world. One vendor, one bill.

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Customized Solutions

No two businesses are alike. We design unique solutions tailored to your specific operations, workflows, and budget.

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Cloud & Hybrid

Cloud-based delivery that co-exists seamlessly with on-premises systems as a single integrated network. Use only what you need.

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The Citi-Tel Difference

Big-vendor capability.
Small-town accountability.

When the lines go down on a Friday night, you don't want to wait three days for a tier-1 ticket queue. You want Steve to pick up. That's how we've done it since 1980 — and how we still do it today.

SN

Steve Naseem

President, Citi-Tel Communications

Family-owned since 1980

Four generations of Northwest Ohio business owners have trusted Citi-Tel. We pick up the phone, every time.

National accounts, local accountability

Our national account program serves businesses with multi-location footprints worldwide — backed by a Toledo team that knows your name.

Measurably reduce TCO

Citi-Tel clients see lower total cost of ownership, less IT administration time, and reduced operational risk — backed by data, not promises.

Trusted partner network

A nationwide network of vetted technology partners means we recommend the right solution for your business — not the one that pays us most.

Client Voices

Hear from our president

Steve Naseem on how Citi-Tel partners with Telesystem to deliver voice, data, and managed services to businesses across Northwest Ohio and beyond.

5-star rated on SuperPages & BBB

13+

Local businesses recommending on Alignable

A+

Better Business Bureau rating

46

Years serving Northwest Ohio

Stop overpaying for telecom.
Start with a free analysis.

Five minutes to upload your current bill. We'll show you exactly where the savings are — no contract, no commitment, no high-pressure sales pitch.

Or just sign in to your portalif you're already a client.